Service Providers

Cutting edge, Centers of Excellence which provides cognitive and analytical solutions.

Providers of the Future

Digitization is changing the way of the Service Provider. There is an increased focus on core competencies which are being categorized by vertical, customer type and skill.

Organizational change management is essential. Industry and process excellence brings better results with business process optimization.

FirstAlign helps the Service Providers deliver services using robotic automation and artificial intelligence in concert with human expertise.

Without delay, we help organizations embrace change in order for them to provide innovative solutions to their customers.

Line ICon Circle Service Providers


Digital disruption! Cutting edge machine learning and predictive analytics are increasingly providing Service Providers with unparalleled insights.

Cold calling is out. Attracting relationships is happening via content marketing, social networks, blogs, white papers, infographics and videos. More use of freelancers and robotic-consultants are evolving. Service providers are seeking to improve their top lines, investing in big data, business intelligence and deploying new services.

Areas of Focus

Being knowledgeable about our customers' changing needs and desires is integral to FirstAlign's success. This is where we excel and provide pre-configured platform solutions as-a-service to accelerate time to value. These include:

Centers of Excellence

Business Process Efficiency

Business Strategy

Customer Engagement

Customer Retention

Managed Services

Operational Agility

Sales Effectiveness

Target Operating Models


Business Operations

Business Process Management

Financial & Accounting

Information Technology

Marketing & Sales

Why FirstAlign

We Enjoy the Simple Things

We excel in driving down complexity. Our devotion is simplifying business to its core.

Energy in Achievement

Movement is a constant state. We have a passion for driving business towards the un-imagined.

Unifying Standards Is Direction

We believe in the power of people, processes and technologies to achieve the impossible.

Artificial Intelligence

Creating real-time Operations-as-a-Service models to enable human potential to thrive in a conceptual state.

Featured Solutions

Human Capital - Maximizing Performance

Maximizing Performance

Tactical projects through service

oriented people, delivering

exceptional results through project

lifecycle and personal value.

Learn More!
Application Portfolio Management

Financial Effectiveness

Signaling, with forecast accuracy,

to better understand market

movement for enhanced decision

making and directional pivots.

Learn More!
Connect with a FirstAlign team member!

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  • FirstAlign Solutions 227 W 4th Street, Charlotte, NC 28202
  • (646) 233-2555
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