Customer Experience & Branding


Driving the Customer Journey, Media and Public Relations with Branding Strategies and Artificial Intelligence Solutions.

Into the Future

Brand understanding and strategic insights for a new direction.


FirstAlign Strategy & Consulting combines rigorous discovery, analysis, and deep insight into solving complex questions using applications and innovative methods such as Artificial Intelligence and Automated Business Process Management.


There is a clear need for systems to take decisions through strategic intelligence. AI focuses on the development of valuable automated solutions that require less human intervention. We look into brand management through AI-powered customer experiences and advertisements.

FirstAlign - Abstract Customer Lifecycle Infographic

Our Areas of Focus

FirstAlign Strategic Management

Strategic Management

FirstAlign Data Demographics

Data Demographics

FirstAlign Brand Trending

Brand Trending

FirstAlign Artificial Intelligence

Artificial Intelligence


How We Do It

Our technology advisory services will help transform your business through the management and implementation of new apps, platforms, architecture and tech. We’ll partner with you to determine the right combination of technologies for your business—from the tech that exists today to the emerging tech of tomorrow.



  • Brand Awareness & Promotion
  • Journey Mapping & Strategy
  • Crisis Management
  • Brand & Product Loyalty
  • Market & Competitive Insights
  • Digital Media Tracking
  • Brand Value Over Time
  • AI Automated Process Management
  • AI Robotic Process Automation
  • AI Signaling & Triggers

Why FirstAlign

Understanding Purpose

Why are we here and working? Our fundamental is understanding your "why" before executing the "how" and "what" of doing it.

Helping Design a Better You

It's a beautiful thing, when investment, people, process, social and business outcomes are all aligned.


Clarity of Direction

The "why" of where we are going is just as important as reaching the destination. How we get there is our reason for being.

Artificial Intelligence

Finding the data to make better and faster business decisions, allowing directional changes based considered action not market forces.

Latest Thinking

Business Innovation - New Innovation Agility

Innovation with Agility

Maximizing efficiencies through innovation practice is a function of the intelligence and ingenuity of people.

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Financial Effectiveness - Market Shifts & Volitility

Market Shifts & Volatility

Financial success is dependent on market direction. Finance offices navigate a variety of risks and disruption through innovation and AI tools.

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Technology Services - Getting Deeper Insights

Getting Deeper Insights

Into your Technology Portfolio with application services that span the entire development lifecycle. Delivering tactical systems quickly.

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Artificial Intelligence - Signals & Triggers

Signals & Triggers

AI maximizes business outcomes by modeling drivers to activity. Signals and triggers allow near real-time understanding, speeding reactivity.

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Contact

  • FirstAlign Solutions 227 W 4th Street, Charlotte, NC 28202
  • (646) 233-2555
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